Terms & Conditions

2. Payment & Renewals

All plans are billed monthly on a recurring subscription basis through the payment method you select at checkout.

Payments are non-refundable once a new plan has been designed and delivered.

Subscriptions renew automatically unless cancelled (see below).

Prices are listed in GBP and include applicable taxes.

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3. Cancellations & Pausing

You may cancel your plan any time before your next billing date to avoid future charges.

To cancel, email sally@sallytkd.com at least 5 working days before your renewal date.

If you wish to pause your coaching (e.g. injury, travel), please email in advance — pauses can be arranged for up to one calendar month without losing your place.

Once cancelled, access to coaching materials, updates, and feedback ends at the close of your paid period.

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4. Coaching Delivery

Your personalised plan will be delivered within 3–5 working days after each renewal or progress review.

All coaching and feedback are delivered online via email, WhatsApp, or Google Drive links.

It is your responsibility to ensure videos are submitted on time for review (if applicable to your plan).

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5. Communication & Feedback

SallyTKD coaching is a one-to-one service, and communication is limited to your chosen plan level:

Maintain: Email only

Progress: Email and message support

Excel: WhatsApp and priority feedback

Response times are typically within 2–3 working days, excluding weekends and public holidays.

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6. Client Responsibilities

You are responsible for performing all exercises safely and for ensuring your training environment is suitable.

Any existing injuries, health conditions, or changes in your medical status must be disclosed immediately.

By participating, you confirm that you are fit to train and have no medical reason to avoid physical activity.

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7. Intellectual Property

All training materials, videos, and written plans remain the property of SallyTKD / Worcestershire Martial Arts Ltd.
They may not be shared, copied, or distributed without prior written consent.

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8. Results & Guarantees

Your results depend on consistency, effort, and adherence to the plan.
SallyTKD does not guarantee specific outcomes or performance improvements within a fixed timeframe.

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9. Data & Privacy

All client data, videos, and communications are handled confidentially in line with the UK GDPR and Data Protection Act 2018.
Personal information is used solely for the purpose of coaching and programme delivery.

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10. Contact

For any questions or to manage your subscription:
📧 sally@sallytkd.com
🌐 www.sallytkd.com